IT Internship at HEROIC Cybersecurity

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Watsonville, CA, United States

Internship

View all jobs at HEROIC Cybersecurity

HEROIC.com (HEROIC Cybersecurity) is seeking an IT-focused intern to assist our IT operations for our clients in Watsonville, California, and surrounding areas. We are looking for someone who is ready to make a difference and help us build the future of security-focused IT services.

 

What you will do:

  • Maintain and administer computer systems and related computing environments including computer hardware, systems software, application software, hosted software, and all configurations
  • Providing support to users
  • Troubleshooting hardware and software issues
  • Work closely with the remote helpdesk team to resolve tickets
  • Computer Installations and Imaging
  • Inventory Management
  • Software Management & Installations
  • Participation in periodic security audits, accountable for ensuring security controls are adhered to, systems are secure, and unauthorized access is prevented.
  • Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements
  • Assist in documentation and implement IT policies and procedures
  • Organize, clean, and properly dispose of IT Surplus

 

Knowledge, Experience, and Key Attributes needed for Success:

  • Experience/certifications in an IT-related field.
  • Well-versed in a broad set of technologies including networking, storage, service desk, cybersecurity, virtualization, cloud infrastructure, etc.
  • Experience with any of the following:
    • Microsoft Windows, Linux
    • Active Directory, SCCM
  • Excellent verbal/written communication and interpersonal skills.

 

Not required but would love to see:

  • Healthcare-related IT Experience and/or industry knowledge is a plus
  • Work experience with an MSP or MSSP
  • Spanish Language Skills

 

OFFICE LOCATION: Watsonville, California

 

 

ABOUT HEROIC 

HEROIC Cybersecurity (https://HEROIC.com) is building the future of cybersecurity. Unlike traditional cybersecurity solutions, HEROIC takes a predictive and proactive approach to intelligently secure our users before an attack or threat occurs. Our work environment is fast-paced, challenging, and exciting. At HEROIC, you’ll work with a team of passionate, engaged individuals dedicated to intelligently securing the technology of people all over the world.

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